USA & INDIA: Tata Communications has signed a five-year strategic voice sourcing agreement with Vonage Holdings Corp.
This partnership is a first of its kind between Tata Communications and a major Over-The-Top provider.
Through this agreement, Tata Communications will provide Vonage with access to its global network and on-going investments in systems, tools and processes to improve voice call quality. These resources aid in operational efficiency and the delivery of leading international call quality for customers.
Michel Guyot, president, Global Voice Solutions, Tata Communications says: “Vonage is a recognised leader in delivering an innovative, feature-rich, voice experience to meet the needs of its customers. We are very proud of this opportunity to expand our partnership with Vonage by offering them the breadth and scope of our global network.”
"Vonage strives to deliver the highest possible quality of voice service to our customers, regardless of where they are or what device they use,” says Ed Mulligan, VP of Carrier Operations for Vonage. “Tata Communications’ people, commitment to quality and world-class customer service provided us with the confidence to enter into this agreement. They understand the needs of next generation and OTT providers, and we look forward to our collective success.”