Monday, May 13, 2013

Tata Communications becomes first carrier to launch voice business apps

INDIA & USA:  Tata Communications announced the launch of Voice Business Apps, a new suite of hosted tools and managed services designed to help service providers more efficiently and profitably run their international voice business offerings.

Voice Business Apps includes Tata Communications’ Virtual Point of Presence (PoP) capability, which enables carriers to send traffic using Tata Communications’ next generation IP infrastructure while remaining in control of their own routing, as well as an array of hosted tools and managed services, which together offer the industry’s broadest suite of solutions to help providers tackle the challenges of today’s international voice market.

International voice providers, facing slow market growth and intensifying competition, can struggle to build a business case to update legacy tools and systems to increase efficiency and quality to stay competitive.

Tata Communications’ Voice Business Apps provides market-leading capabilities and covers all the critical aspects of the international voice business. The solution addresses the underlying network which carries calls from originating to terminating provider.

The Best Value Routing engine identifies the optimal balance of cost and quality for each call, and the back office tools – including rate, billing invoice, provisioning and reporting tools – making it easy to track efficiency and costs.

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