Wednesday, June 15, 2011

Decision-makers choosing Android smartphones and tablets to manage IT

OTTAWA, CANADA: Rove, the leading provider of mobile IT management solutions, announced that IT decision-makers are increasingly turning to Android smartphones and tablets to manage their networks using Rove’s powerful remote monitoring system, Mobile Admin.

Rove Mobile Admin provides users with immediate notification of issues, and access to the industry's most comprehensive suite of functionality for incident notification, diagnosis, triage and resolution from a mobile device.

“With Mobile Admin we’ve not only increased efficiency and response times but also reduced costs,” explained Larry Labas, Director of IT Operations for SonicWALL. “Instead of carrying a laptop and an expensive 3G service, the team can use the less expensive data service on their Android devices from anywhere, anytime, all usually less than a minute after being notified there was an issue or a request being sent to them. One of my team used his Sprint HTC EVO Android device to reboot a set of critical SAAS servers while he was training for a triathlon. This prevented our customers from seeing an outage of the service.”

The latest version of Mobile Admin allows IT staff to have even greater visibility and security with the Dashboard and Notification system. IT admins are now able to set up personal monitors for their network and be alerted through push notifications to their Android devices.

“Android tablets provide users with a device that is a serious competitor to the iPad in the tablet space,” said Matt Moore, Rove’s director of Development. “Our Android users are now able to resolve IT issues more quickly and easily due to the increased screen real-estate and faster processing power on their tablets. The Mobile Admin Push Notification system delivers personally-scoped alerts to any and all of your Android devices.”

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