CTIA Wireless 2010, FORT MYERS, USA: Interop Technologies, a provider of core solutions for messaging, device management, and connectivity gateways, announced that PT Smart Telecom, one of the few wireless operators in the world using leading-edge CDMA EVDO Rev. B technology, has selected Interop’s turnkey CDMA OTA Provisioning solution to provide point-of-sale activation for devices on the company’s network.
The solution automates activations, reducing operating costs for the network operator and improving the customer experience.
When PT Smart Telecom deploys the Interop CDMA OTA solution at the end of Q2 2010, the company will support more than 2.5 million subscribers. PT Smart Telecom wanted a solution that would enable the company to activate more subscribers on the network quickly with higher activation success rates. The Interop CDMA OTA solution enables PT Smart Telecom to dramatically increase activation accuracy.
“PT Smart wants to lead the wireless market through innovation in Indonesia, and we believe Interop Technologies can help us reach that goal by helping to drive customer satisfaction and retention from the moment devices are activated,” said Richard Tan, Deputy CEO, PT Smart Telecom.
“We are pleased to deliver a reliable and highly scalable CDMA OTA solution to PT Smart to help the company activate all devices on its network,” said John Dwyer, President and CEO, Interop Technologies. “This world-class technology solution will help save time and money for PT Smart and its customers.”
The IS-683-compliant CDMA OTA solution automatically provisions Number Assignment Modules (NAMs) and Preferred Roaming Lists (PRLs) at the point of sale. By activating service right the first time, the solution significantly reduces activation time and related operating costs for operators and increases convenience for customers, who avoid subsequent trips to operator retail locations for activation fixes.
Although the wireless industry gradually is transitioning to new device management (DM) capabilities under Open Mobile Alliance technical standards, most wireless devices currently in use are not yet DM-capable, and a percentage of the customer base will likely remain on SS7-based provisioning indefinitely.
Deploying the turnkey Interop CDMA OTA Provisioning solution will enable PT Smart Telecom to activate legacy devices quickly and cost effectively during the transition period.
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