BANGALORE, INDIA: Ozonetel Systems, a pioneer in the 'cloud telephony' technology in India, has launched CPBX -- India's first of its kind cloud telephony solution for the SMB segment during the sidelines of NASSCOM Product Conclave in Bangalore.
The newly launched CPBX will bridge a significant gap in the way business communication materializes with the customer over voice supported by SMS/Social Media. CPBX enables the business to have a professional presence to its customers when they call, and efficiently route the call to appropriate person without any dependency on human element.
Online, email/SMS based reports and alerts gives immediate return on invest for the business owner as he is able to track sales leads and customer support issues in real time and more over the system is future ready as its integrated with Social Media sites like twitter & FaceBook to track customer feedback.
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