Tuesday, November 29, 2011

Airtel and Healthfore launch Mediphone

NEW DELHI, INDIA: Are you stressed about timely medical help reaching your parents staying away from you? Have you ever been concerned about your child who is unwell and at home, while you are stuck in an important office meeting? Or are you one of the many in this country that have to travel miles before getting access to qualified medical help? If your answer to any of these questions is a yes – worry no more.

Bharti Airtel has joined hands with Healthfore (A division of Religare Technologies Ltd), with Fortis Hospitals as knowledge partner) - a leading name in healthcare services, to launch Mediphone. A unique 24X7 mHealth service, this allows Airtel mobile customers to avail quality health advice through their mobile phones - anytime, from anywhere!

With a low doctor-patient ratio in India, this unique mobile phone based service – Mediphone, will be a boon for Airtel mobile customers that will provide them an easy access to qualified doctors and accredited nurses. At present the service is available for the Airtel customers in Bihar, MP-CG, Rajasthan, NCR, UP & Uttarakhand, Himachal, Haryana and Punjab. Customers just need to dial 5-44-45 to avail of the facility. This service has been in pilot phase for the past three months in these circles and has been received well by the Airtel mobile users with a very high customer satisfaction rating.

In order to ensure that Mediphone delivers accurate medical diagnosis, Healthfore has appointed accredited doctors and well qualified nurses to attend customer calls and recommend solutions. Additionally, all medical consultants will be supported by a world-class technology solution - Medibank Health Solutions, to help examine customers’ medical cases in the most effective manner.

The partnership between Bharti Airtel and Healthfore for the launch of Mediphone represents an amalgamation that will combine the strengths of both companies in their respective industries – to deliver a credible, comprehensive and reliable mobile health service for over 170 million Airtel customers across India.

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