ITG and GETI to add ACH to pay-by-phone virtual terminal

BUFFALO, USA: The ITG, IVR Pay-by-Phone gateway, combines this ACH capability with credit card processing to offer a complete payment solution. A significant benefit to businesses using the Pay-by-Phone virtual terminal is the ability to certify PCI-DSS (Payment Card Industry Data Security Standard) compliance, because the system does not store credit card data over the VoIP network.

Users of the system are provided a dedicated dial in telephone number and met with a company specific greeting. Callers are then given customized instruction on how to complete their electronic payments. The call flows have been implemented in accordance with NACHA & GETI guidelines. There is no need for any additional hardware and/or software. ITG offers full support for a variety of system to system interfaces including integration with existing IVR systems and customer management software.

"This partnership with IVR Technology Group will substantially enhance payment processing options for GETI clients by integrating GETI solutions into the Pay-by-Phone virtual terminal,” said John Laurell, vice president of technical operations at GETI. "Partnering with ITG offers us the opportunity to provide our resellers and their end user customers with the ability to field customer service calls for payment processing 24 hours a day.”