NEW DELHI, INDIA: CMAI Association of India (CMAI), the only Integrated Association in India for telecom and IT sector having all stake holders as its members, today welcomed TRAI’s move to fix Mobile Number Portability (MNP) request processing charge at Rs. 19, and hailed it as a momentous decision that will help all existing and future Mobile consumers.
Ravi Sharma, Executive Chairman, CMAI Association of India said: “CMAI has always been at the forefront of advocating policies and regulations that benefits the consumers and at the same time provides equitable platform for growth of telecom eco-system. The TRAI’s decision of fixing the processing charge of MNP to Rs. 19 will go a long way in creating a healthy competitive ecosystem and will make Operators more conscious towards Quality of Service. This move will bring consumer rights at the forefront and will ultimately benefit the consumers .”
“CMAI has been consistently advocating measures which benefit the burgeoning mobile subscribers in India like setting up of Mobile Consumer Courts and bringing Mobile termination charges to Zero,” he further added.
To further consumer interest, CMAI Association of India has recently set up a body to pursue the formation of Mobile Consumer Courts to address consumer grievances, and Hon’ble Minister of Law and Justice, Veerappa Moily, has agreed to consider the demand of creation of such consumer courts.
CMAI Association of India is working closely with Ministry of Law and Justice and other bodies for the formulation and creation of consumer friendly policies and institutions, keeping in view the burgeoning mobile subscriber base.
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