ZURICH, SWITZERLAND: For the second year running, Starhome Mach’s steering of roaming solution was selected by mobile operators worldwide as the best in the market in an independent survey conducted by Roaming Consulting Co. Ltd (ROCCO). Starhome Mach is the global leader in mobile inter-carrier network and clearing services.
Starhome Mach excelled in the leadership KPIs, including industry expertise and customer orientation, and as the leading roaming enabler. For performance KPIs, Starhome Mach received the highest rankings in customer service, value for money, reliability, and depth of understanding of the roaming business.
“The best judges of a product are its users. To be selected among our competitors is the best endorsement of our product, service, and the value we provide to our customers,” said Guy Reiffer, VP, Marketing and Partnerships at Starhome MACH. “The survey shows what operators worldwide already know – that Starhome Mach offers the best product, affirming our position as a leader in the inter-carrier market, recognizing the value we add to operators and their customers, who are looking for excellent user experience and lower costs.”