Aculab launches cloud-based alternative to traditional telephony equipment

MILTON KEYNES, UK: Aculab, a leading provider of computer telephony hardware and software, has launched Aculab Cloud. Described as a new deployment option, Aculab cloud brings together all the essential software traditionally loaded onto voice boards or available to download onto host processors, and wraps it into a scalable, easy to use, on-demand, platform as a service.

If you don’t have a business critical requirement to install, manage and maintain your own telephony hardware or software on site, Aculab Cloud presents a means to utilise proven telephony resources without the set-up and running costs. Aculab handles all the management requirements of the Aculab Cloud telephony platform, freeing up your time and resources to focus on innovation and telephony application development.

Cost reduction goes beyond the ongoing management of traditional technology; savings can also be made as peaks in voice traffic no longer need to be provisioned for. If you need to handle fluctuating call volumes – no problem, Aculab Cloud scales accordingly and you only have to pay for what you used when you used it. As far as you are concerned usage simply becomes an ongoing OPEX not a large upfront expenditure.

Aculab Cloud comes with a comprehensive set of high level telephony APIs, making it easier and more cost effective for developers to build telephony applications in weeks not months. If you know Python or C#, telephony is now in your toolkit.

Features range from: international inbound PSTN service and outbound PSTN service, play, record, TTS, conferencing (for up to 400 parties), transfer, DTMF, CPA, live speaker detection, answer machine detection and many more essential features for building a diverse range of solutions; from contact centres, to conferencing solutions, PBX, to auto diallers, voice broadcast system to IVRs. Aculab Cloud can resource them all.

Aculab have already welcomed a number of ‘volume customers’ to the platform, which during beta saw some 3 million minutes (and growing) pass through the platform last month.

Andrew Maillet from BLI Messaging, said: “The Aculab Cloud service provided my company with the ability to quickly develop and deploy a stable and scalable voice broadcasting system. Our previous internal systems were limited in capacity, but with Aculab Cloud we are able to consistently handle a much higher workload from our clients.”

Adam Johnston, Quality Assurance Analyst at BeQuick Software, said: “Aculab's Cloud architecture allows us to concentrate on designing solutions for our customers needs instead of debugging VoIP protocols and state machines. Aculab's vast experience in Telecoms, along with an industry leading Cloud architecture gave us confidence to choose Aculab as our next gen IVR partner.”

Aculab Cloud is a robust, scalable and cost-effective service that wraps all the complexities of integrating telephony resources into an easy to use platform,” said Faye McClenahan, Aculab’s Head of Strategic Marketing. "Built on Aculab’s telephony heritage and expertise, Aculab Cloud lets all manner of telephony-centric innovations to be created and deployed as on-demand services."