Tuesday, September 28, 2010

Chunghwa Telecom Labs selects Mu test suite to improve subscriber experience and deliver secure services

SUNNYVALE, USA: Mu Dynamics Inc., a leader in testing next-generation network services, announced that Chunghwa Telecom Laboratories, the R&D arm of the leading telecom service provider in Taiwan has selected the Mu Test Suite in order to quickly develop and deploy new services, ensure the security of its services and quickly resolve customer issues on the network.

Chunghwa Telecom selected Mu Dynamics due to its unique approach of leveraging actual traffic pulled from the service provider's network to quickly identify and resolve problems with a given service. Mu Dynamics is the only company in the industry capable of enabling this type of testing. This approach enables Chunghwa Telecom to accurately test how a new service functions in the live production environment prior to deployment, and ensure the overall security of the service.

In addition, it allows the service provider to quickly identify and fix any potential customer issues once the service is deployed. The result is that Chunghwa Telecom is able to innovate with confidence by delivering an outstanding customer experience with fewer issues and increased reliability.

The company is using the Mu Test Suite, which offers a comprehensive approach to security testing, by employing several product modules to ensure the security and resilience of its NGN services including protocol fuzzing, denial of service (DoS) and published vulnerability analysis (PVA).

For live issues in the field a security alert is triggered by any IPS device and packets are captured along with the suspect traffic. The traffic is then imported into the Mu Test Suite where it is statefully replayed in the test lab to reproduce the alert. Once the problem has been targeted and fixed, it is then re-tested and validated.

"Chunghwa Telecom is recognized worldwide as an innovator that adopts new and exciting technologies," said Dave Kresse, CEO of Mu Dynamics. "With the Mu Test Suite, Chunghwa can now statefully recreate live field issues using actual service traffic and identify security and reliability bugs prior to deployment, enabling increased reliability and a better overall experience for its customers."

As one of the largest telecommunications providers in Asia, Chunghwa Telecom currently offers its more than 30 million customers a full array of services including fixed line, mobile, broadband and Internet access.

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