Mobile World Congress 2012, LONDON, UK: Global mobile messaging operator RoutoMessaging announced the launch of SMS Expert to help more businesses boost sales, enhance customer satisfaction and beat the economic downturn through the adoption of SMS.
SMS Expert makes trawling through endless online forums and consulting your social network to get your questions answered a thing of the past. With SMS Expert, you book an appointment online and ask anything about your mobile messaging objectives. An SMS guru provides impartial help and guidance free of charge and draws upon RoutoMessaging’s deep SMS knowledge base and expertise built up over a decade.
With major analysts predicting global SMS expenditure to rocket beyond 15 billion Euros in 2015, it is clear that many businesses already embrace the benefits of SMS integration into their sales, marketing and customer service strategies.
Yet by contrast, RoutoMessaging recognises there are millions of businesses who are still not able to send bulk SMS notifications or transactional SMS alerts due to lack of understanding or resources. Such businesses are now able to explore how to profit from SMS, bounce ideas and discuss technical proposals with a true SMS Expert. Using a consultative approach, SMS Expert presents independent advice and recommendations after capturing an intimate understanding of the customer’s needs.
“SMS Expert breaks the mould of asking a service provider how to do something and getting a one-sided sales pitch. SMS Expert is geared to accommodate questions from experienced SMS senders to those taking first steps”, said Marko Dukanac, product manager. “Whether the question is about what regulations affect SMS campaigns in specific country or how to navigate the minefield of mobile number portability, SMS Expert has it totally covered.“