Voxbone launches first wholesale emergency-calling service in multiple European countries

BELGIUM: VoIP telephony service providers are struggling to meet European regulatory requirements and market demand for access to emergency-calling services. Inability to fulfill these needs is deterring many enterprises from migrating to VoIP-based telecommunications and is necessitating costly, complex arrangements for those that make the move.

Voxbone has launched an easily-set-up,cost-effective breakthrough solution: VoxOUT, which enables providers of cloud communications, SIP trunking and other enterprise VolP services to support emergency calling.

Available initially in seven countries – the United Kingdom, Germany, France, Ireland, Belgium, Luxembourg and Denmark – VoxOUT is the first wholesale service that supports telephone access to emergency services in multiple European countries from a single IP-based interconnection.

As a result, VoxOUT helps customers avoid the cost and complexity of alternatives for providing emergency-calling services in Europe, which require interconnecting with a local telco in each country or managing a local VoIP-to-PSTN gateway at every customer location.

When a Voxbone customer’s subscriber calls an emergency number, Voxbone connects the call via the PSTN to the closest emergency service center. This process is completed in seconds and works with any SIP-compatible service platform.

VoxOUT is available as an add-on to Voxbone’s VoxDID service, which offers global service providers local geographical telephone numbers and call capacity from more than 4,000 cities in 50-plus countries. VoxOUT is priced at a flat, highly competitive rate that costs significantly less than other emergency-calling options.