Trendium sets a new paradigm in CEM and CEA for 4G/LTE mobile broadband

USA: Trendium is a provider of Customer Experience Assurance (CEA) and Analytics solutions for fixed and mobile broadband communications service providers.

The new portfolio of solutions, purposely designed for 4G/LTE mobile broadband applications, is powered by ServicePATH, a carrier-grade collection and mediation platform that has been deployed for many years and has proven to scale in the largest network in North America.

Trendium’s new portfolio is comprised of ViewPORT and the Network Access Agents (NAA) family. ViewPORT is a cloud-based Customer Experience Assurance Applications and Analytics portal, powered by ServicePATH. It provides the most intuitive, logical, flexible and fastest assurance workflow and uses sophisticated correlation technology to link customer experience to underlying network and service performance.

The NAA family enables collection from any data source along the head-to-end service path: traffic, infrastructure, device, and end user. It includes a set of 1U rack-mount probes with port speeds from 1GE to 100GE that typically only take 1/10 of the footprint of today’s monitoring systems and a fraction of the price.

The new NAA family also features interactive smart device agents that collect location-based perceived customer experience and network performance data in real time, as well as a large set of 300+ adapters for collection from network elements, EMSs, NMSs, B/OSS applications and third party probes.