RESTON, USA: Ascom Network Testing announced significant expansion of its presence and local customer support in Brazil via a local, legal entity – Ascom Soluções em Telefonia Móvel Limitada – that will enable in-country fulfillment and delivery of its TEMS™ mobile network testing, optimization, benchmarking and monitoring solutions to customers.
As part of the expansion, the company will enhance its ability to service its large Brazilian installed base via an in-country customer service center with local expertise and native language support. Ascom Soluções em Telefonia Móvel Limitada will begin to handle all sales, fulfillment, and support-related issues for Brazilian customers beginning in May.
“Brazil is a strategic market for us,“ remarked Rikard Lundqvist, GM of Ascom Network Testing. “Today, four out of the five top operators in-country use TEMS products for their daily network testing tasks. Over the years we have sold and supported hundreds of TEMS Investigation units to our Brazilian customers, and now we are delighted to be able to better serve their needs via more efficient delivery and market-savvy local service in their native Portuguese language.“
Ascom Network Testing will celebrate the expansion of the Brazilian entity via a multi-city marketing tour, which will include technical seminars in Rio de Janeiro and Sao Paulo and will include demonstrations of TEMS Investigation 14.0, the company’s flagship network testing solution, the new line of TEMS Pocket handheld network testing tools, and the post processing capabilities of TEMS Discovery Enterprise. Experts will be onhand to discuss case studies on the use of TEMS tools for LTE deployments as well how the solutions can be used to lower operational costs of optimization exercises.