Digital Planet selects Telesphere for delivery of managed cloud communications services to US businesses

PHOENIX & SAINT PAUL, USA: Telesphere announced that Digital Planet will market and sell its private, hosted voice, data and video services to businesses throughout the US market. Digital Planet is the latest member of Telesphere’s master agent network, which spans the contiguous 48 US states and has driven 52 percent annual customer growth over the past three years.

Under the agreement, Digital Planet customers, agents and partners now have access to Telesphere’s portfolio of business-grade, cloud-based services including videoconferencing, unified communications, VoIP, Internet connectivity, WAN management and call center solutions. Telesphere’s team of dedicated network engineers and indirect channel managers will support Digital Planet agents and partners to enable fast provisioning and a consistently high-quality user experience.

“Digital Planet’s decision to invest in hosted communications solutions highlights that it’s a progressive master agency,” said Jeff Savage, Telesphere vice president of sales. “We’re excited to work with a company that’s so aggressively pursuing the cloud opportunity and, just as important, understands that business-grade hosting is key to attracting and retaining business customers. We look forward to working with them and their family of sub-agents to help bring our products and services to their customers nationwide.”

“Cloud communications is where the industry is headed, and Telesphere is leading the way with innovation,” said Shawn Schmidt, Digital Planet president and founder. “Telesphere is a great addition to our portfolio and enables our agents and partners that currently lack an equipment offering to now offer a complete communication solution to their clients. As communications technologies converge, if your offering is not complete, you are not going to survive.”

Over the past decade, many master agents and their sub-agents have attempted to shift their customers to communications services hosted by a third party, only to find that their partners were unable to provide the level of engineering support, sales support and quality of service that those customers demand.