Wednesday, August 24, 2011

Blue Casa Telephone selects Contact Telecom’s cloud-based SaaS solution for business assurance services

MANCHESTER, USA: Contact Telecom LLC, a cloud-based SaaS solution provider offering fully automated inventory and invoice validation, auditing and reconciliation services to the telecommunications industry, announced that Blue Casa Telephone, a bilingual residential and business phone service provider, has selected Contact Telecom’s Billing Data Analyzer (BDA) service.

BDA is designed to manage and process carriers’ such as Blue Casa, billing, usage, and invoice data, in addition to other business-critical revenue and cost assurance analysis and reporting services.

Contact Telecom’s flagship service, the Billing Data Analyzer (BDA) is a highly scalable and modular web-based SaaS solution offering Communications Service Providers a comprehensive suite of standard, value-add and custom reports, and the flexibility to accommodate any specific data file format. The backbone of Contact Telecom's BDA platform, the Reader+ Module, deciphers the contents of billing and usage data files, and provides data analysis and reports.

By automating its data processing with Contact Telecom’s Reader+ Module, and two other cloud-based SaaS solutions – Contact Telecom’s BDA Cost Assurance and BDA Margin Assurance – Blue Casa Telephone seeks to streamline its billing process, gain efficiencies, facilitate cost management, and enhance revenue assurance and customer initiatives.

“With tens of thousands residential and business customers and still growing, most of whom are bilingual and a good portion of which participate in the California LifeLine program, Contact Telecom offered Blue Casa a scalable, flexible and comprehensive solution to a particularly complex challenge with respect to our data processing and billing,” states Jeff Compton, CEO of Blue Casa Telephone. “Right from deployment, Contact Telecom’s BDA platform has helped us to achieve efficiencies and benefit from actionable intelligence that has saved time and money, and is certain to become a key component in driving profitability going forward.”

In addition to DBA Reader+, and Cost Assurance, which allow telecom firms to track and process their invoices, Blue Casa Telephone is implementing Contact Telecom’s BDA Margin Assurance software. Yet another fully automated and cloud-based SaaS solution, BDA Margin Assurance makes it possible for companies to view how their validated costs are reconciled against revenue – either by account, or by vendor.

“Progressive telecom companies, such as Blue Casa Telephone, which are willing to embrace change and implement automated data processing, gain a distinct competitive advantage in the marketplace,” comments James Buttafuoco, managing partner for Contact Telecom. “Access to near-real-time reporting and analysis enables informed decision-making, and that agility makes it possible to jump ahead of lesser-informed carriers who lack the means to understand their true business costs, a capability which Contact Telecom’s BDA platform provides.”

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