Friday, July 3, 2009

Converged services a natural play for telcos

SINGAPORE: Converged services have become one of the marketing strategies employed by service providers today to grow revenues and subscriber base, and reduce customer churn.

"Bundling two or more services such as fixed voice, broadband, mobile and pay TV into attractive price plans has proven to result in less customer churn than single-service offerings," says Frost & Sullivan senior industry analyst Kamlesh Kalwar. He cites Hong Kong's PCCW which has managed to keep churn rate below one percent since introducing its converged services.

Kalwar further reckons that single-service telco offerings may soon be a thing of the past as tomorrow's consumers are likely to demand fully converged services from a single provider as a result of changing lifestyles and technology convergence.

New analysis from Frost & Sullivan, Asia-Pacific Converged Services Market Potential, reveals that approximately 20.8 percent of households across 14 Asia-Pacific countries subscribed to dual-, triple- and quadruple-play (quad-play) services in 2008 for total bundled billings of $58.7 billion. By 2014, residential bundled-service revenues are expected to hit $88.3 billion.

Dual-play services, typically fixed-line and broadband, are the most commonly contracted bundles at present, with 10.8 percent of residential users.

Triple-play services (fixed-line, broadband and TV) however are likely to see greater adoption in the longer term to account for 11.4 percent of residential subscribers in 2014; while dual-play subscriptions drop to 10.2 percent household penetration and quad-play (fixed-line, TV, broadband and wireless) expected to grow nearly two-fold to 4.9 percent.

Kalwar argues that three forms of convergence are driving the delivery of bundled or multiple services to a single user - convergence of networks, content and devices.

Network convergence: Thanks to IP (Internet protocol), existing networks are capable of delivering a multitude of services -- such as a broadband network enabling applications like Internet, TV and VoIP -- with just an incremental upgrade to the core network. Operators are banking on this opportunity to up-sell their services and increase average revenue per user (ARPU) and customer stickiness.

Content and device convergence: The increased mobility of present-day consumers dictates the need for multiple access points to the same content. Similarly, the sophistication of devices available today supports consumers' expectations for ubiquitous access to such content.

Given this, Kalwar believes that converged services present obvious benefits to both service providers and users, "Converged services is expected to be a critical strategy for communication service providers in the mid- to long-term.

"Apart from meeting customers' demands with attractive price points while maintaining ARPU and retaining customers, telcos are also able to roll-out loyalty programs to reward subscribers and offer one-stop customer service centres and consolidated monthly billings for users," he adds.

Kalwar cautions however that pricing alone is just part of the battle. "Quality of service, timeliness of market entry and [type of] content will also make or break an operator's converged offerings. StarHub, for example, has virtually cornered the pay TV market in Singapore with its exclusive content rights and early introduction of services," he says, adding however that content and broadcast regulations vary country to country, of course.

Nokia #1 choice for mobile navigation in Europe and Russia

ESPOO, FINLAND: According to the study conducted by Frost & Sullivan among European and Russian consumers, Nokia is the number one choice for mobile navigation over other leading handset manufacturers.

The primary aim of the study was to evaluate the perceptions, understanding, expectations and motivations of European and Russian consumers towards navigation and location-based services.

The key objectives of the study were to analyse consumers' awareness of, and level of satisfaction with different types of navigation systems (e.g., PND, mobile phones), the different features available (e.g., navigation, 3D imagery, voice guidance, touch screen), location-based services (e.g., car and pedestrian navigation, traffic information, social networking) and other telematics features.

The study also aimed at evaluating consumers' perceptions and willingness to pay for different types of navigation systems, their features and location-based services as well as determining consumers' brand awareness and perception.

According to Frost & Sullivan, GPS-enabled devices is a fast growing market segment in Europe, with more than 30 million devices shipped in 2008 and close to 80 million devices expected to be shipped by 2010. In Russia in 2008, the market for navigation-enabled mobile devices grew to over 300 000 units, representing a share of more than 60 percent of the overall navigation market in Russia.

Altogether 3,119 interviews were conducted for this survey in France, Germany, Italy, Spain, United Kingdom and Benelux, in addition to 600 interviews conducted in Russia.

According to the study, 62 percent of the non-owners of a navigation system in Europe and 77 percent in Russia consider Nokia as the leading brand for delivering mobile navigation. Additionally, over 72 percent of the current users of a navigation system in Europe and 81 percent in Russia vote Nokia as the best brand for delivering mobile navigation.

"Nokia has clearly excelled in identifying growth opportunities in a maturing mobile handset market by integrating GPS in a large number of its handsets, making them navigation-ready.

With a target of enabling a majority of its new devices with the GPS feature by 2010, coupled with the acquisition of mapping and software companies like NAVTEQ and gate5, the company is clearly building a strong presence in the mobile navigation markets in Europe and elsewhere," comments N. Praveen Chandrasekar, Program Manager, Telematics and Infotainment at Frost & Sullivan.

"This vertical integration strategy along with its position as the leading handset vendor puts the company in a good position to meet the needs of people both already using and considering mobile handset-based navigation systems."

According to Frost & Sullivan, Nokia's acquisition of Navteq last year has enabled it to aggressively venture into the mobile navigation space with a strong product portfolio. With the recent launch of Ovi Maps for mobile and web, the company is expanding its market presence into the service space within the mobile navigation market.

Nokia's aggressive strategies in this market and strong brand recognition among consumers make it a worthy recipient of Frost & Sullivan's 2009 European & Russian Mobile Navigation Leading Brand Awareness Consumer Choice Award.

The latest version of the Ovi Maps for your device is available for download at http://www.nokia.com/maps.

The Ovi Maps Beta on the web is accessible at http://www.maps.ovi.com.

Thursday, July 2, 2009

223mn smartphones to be shipped with open source OS by 2014

HAMPSHIRE, ENGLAND: The number of smartphones shipped with open source operating systems (OS) will increase from 106 million this year to 223 million by 2014 according to a new report from Juniper Research.

The Open Source OS research found that operating systems and the applications are playing an increasingly important role in the differentiation of new smartphones and a key factor in the choice of which handset to choose from by users.

AppStore and Open Source
The last three years has seen a revolution in the OS market with market leader Symbian moving to open source and Apple leading the way in the distribution of Applications through their innovative, but now widely copied, AppStore approach.

The move to open-source OS has also encouraged developers to design new and attractive applications and with over 60 percent of the OS market is now based on open-source, and a sizeable pool of software design talent out there, there is a massive opportunity for innovation.

However, the real key is not whether the OS is open-source but whether it’s easy for a developer to design an application and make money from that effort. The combined changes of Apple’s open route to the market and LiMo, OHA and Symbian’s open-source OS approach have generated a tidal wave-like effect which even the economic downturn has been unable to reverse.

There is a clear warning for device manufacturers –- the choice of OS is now critical and market share will, to a large extent, follow application development. The unexpected side effect however will be a shift in the balance of power towards application developers and end users -– they will begin to play the tune!

Open Source OS Whitepaper and further details of the study, ‘Mobile Open Source Operating Systems: Markets & Opportunities 2009-2014’ can be freely downloaded from the Juniper Research website.

Juniper intros advanced apps to enhance multimedia service delivery over converged IP networks

BANGALORE, INDIA: Juniper Networks Inc., has introduced a series of new applications and services that will enable customers to deliver voice, video and other multimedia services with exceptional efficiency, reduced costs and increased scale and reliability.

Building on the Intelligent Services Edge portfolio, these new features simplify networks and facilitate convergence for enterprises, government agencies and service providers by fully integrating key service delivery and performance assurance functions directly within the routing platforms and IP network infrastructure.

Additionally, Juniper is delivering hardware and software features that reduce costs by enabling customers to leverage investments in legacy voice and data networking equipment while they migrate to next-generation IP transport networks and services.

Enhancing security and performance
Enabling customers to deliver voice and multimedia services with assured quality and superior security, Juniper has announced a comprehensive Integrated Multiservice Gateway (IMSG) solution.

The IMSG solution tightly integrates standards-based session border control (SBC) signaling and media gateway functions with sophisticated, high performance routing and comprehensive security features that include intrusion prevention software, IPsec and firewall services.

By integrating these features into a cohesive service chain that runs on Juniper’s Multiservices cards for the M and MX Series, Juniper customers will be able to avoid the costs and complexity associated with deploying multiple service-specific appliances to perform each of these functions.

Juniper estimates that by eliminating or reducing the need to deploy standalone appliances such as Session Border Controllers, the IMSG solution can reduce power consumption by 30 percent or more.

“As the world continues to move to IP, we see the requirement for SBC functionality as a strong growth opportunity,” said Diane Myers, directing analyst, Service Provider VoIP & IMS, Infonetics Research. “Juniper’s announcement is well timed, as an integrated approach can help service providers reduce cost and complexity.”

Furthermore, integrating these functions within the routing infrastructure also provides greater scalability than discrete appliances—and because the Multiservices cards provide dedicated processing resources, customers will be able to add these services without impacting the performance of other services running on the router.

Globalstar completes $738 million financing

MILPITAS, USA: Globalstar Inc., a leading provider of mobile satellite voice and data services to businesses, governments, and consumers, has completed a financing of approximately $738 million.

The total financing combines a previously announced $586 million credit facility and registered direct offering of convertible debt and warrants for $55 million plus a deposit by Thermo Funding, the majority shareholder of Globalstar, of $60 million into a contingent equity account, and funding of a debt service reserve account.

The $738 million financing fully funds the manufacture, delivery and launch of the Company's Globalstar 2.0 second-generation network and ground facilities, plus certain long-lead items connected with the accelerated delivery of additional second-generation spare satellites, and provides the Company with working capital needed for current and future operations.

"This is a tremendous day for Globalstar, and I cannot express how pleased I am that the funding is now complete," said Jay Monroe, Chairman and CEO of Globalstar.

He added: "We can now move forward and re-focus all of our collective energies on growing the market for our comprehensive lineup of mobile satellite solutions for enterprise and retail consumers. Globalstar already has the mobile satellite industry's largest base of voice and data customers. We also have been recognized for launching the industry's first and only mainstream retail consumer product, the SPOT Satellite GPS Messenger.

"With this funding we have the resources needed to deploy a new constellation of satellites designed to last beyond 2025 and to build the supporting ground infrastructure that will position us to be first to market with a host of advanced IP-based mobile satellite services years ahead of our primary competition.

"The launch of our new constellation, expected to be completed in 2010, will pave the way for the return of the high quality and reliability historically provided to Globalstar's voice and duplex data subscribers.

"Once again I would like to thank all of those involved who worked tirelessly on this financing during what can only be described as the most challenging capital market environment in recent memory. I would like to acknowledge the dedication and diligent efforts of those at Coface, BNP Paribas, Societe Generale, Natixis, Calyon, CIC, Thales, Arianespace, Hughes, Brown Brothers Harriman and Lazard who share our vision of this Company's future."

With the funding now complete, Globalstar expects to be the first global mobile satellite voice and data company to deliver and deploy its second-generation satellites and the first to offer an IP (Internet Protocol)-based network.

The Globalstar 2.0 next-generation network includes the second-generation satellite constellation, designed and manufactured by Thales Alenia Space, and the company's new ground segment developed by Hughes and Ericsson Federal. It is designed to provide Globalstar customers with high quality voice and data services beyond 2025 and increased data speeds of up to 256 kbps in a flexible all IP configuration.

Products and services supported are expected to include push to talk and multicasting, advanced messaging capabilities such as multimedia messaging or MMS, mobile video applications, geo-location services, multi-band and multi-mode handsets and data devices with GPS integration.

The financing will also facilitate the introduction of Globalstar's next-generation satellite interface chipsets being designed by Hughes Network Systems.

Wednesday, July 1, 2009

waze announces public beta for Android users

PALO ALTO, USA: waze Inc., the first free provider of driver-generated maps and real-time road information, announced the public beta of its mobile application for Android users, who are invited to download the application at the Android market.

Through a community-based approach, waze harnesses driver-generated data to build navigable road maps and provide real-time information to commuters on the most optimal route to their destination as well as the latest road conditions, traffic updates, street closures, speed traps and more. The application first opened as a private alpha in San Francisco, and is now available nationwide to all with an Android phone.

“The Android community was the first to receive access to waze alpha in the US. These users are forming the core of our community, and we now look forward to welcoming even more Android users into waze’s network of drivers, nationally,” said Noam Bardin, CEO.

“By building a community of drivers on the road, we are able to provide the real-time road intelligence that helps commuters answer the every-day question, ‘Which way should I go today?’ We are excited to open our doors to all Android users and invite them into our community of drivers.”

As the waze application runs on a user’s smartphone, it automatically and anonymously sends back GPS points as they drive. This data is used to build and constantly update the road grid, driving directions, road changes, traffic flow, and more. waze also uses aggregated driving speed data to determine traffic jams and other changes in road conditions.

All of this information is collected passively, but drivers can also take a more active role, reporting road problems and map inaccuracies easily from their mobile device; more extensive map editing is done via the waze website. The waze map platform is soon to open APIs to allow developers to build other features and applications that leverage the waze-generated collection of live map data.

waze will soon announce availability of the application on additional mobile platforms.

Motorola joins Via Licensing's NFC joint licensing program

SAN FRANCISCO, USA: Via Licensing Corp. announced that Motorola Inc. has joined its joint licensing program for patents essential to the practice of near field communications (NFC) as a licensor.

NFC technology provides short-range, standards-based wireless connectivity that can help people access digital content, connect electronic devices, and conduct secure, contactless transactions.

The joint licensing program for NFC is designed to provide fair and convenient access to essential patents through a single license agreement. Among the applications covered by this program are NFC–compliant mobile phones, consumer electronic devices, and commercial systems such as payment processing terminals, transportation terminals, and vending machines.

“Motorola has a broad licensing program encompassing multiple technologies, some of which are commercially appropriate for joint licensing programs,” said Brian Blasius, Director of Outbound Licensing, Motorola Mobile Devices. “We are committed to facilitating the development and implementation of the NFC market by making our patents essential to the practice of NFC accessible to the industry through a single, convenient source.”

“We are thrilled to have Motorola participate in the joint licensing program for NFC,” said Hélène Jay, Director of Business Development, Europe at Via Licensing. “By working with industry leaders such as Motorola, France Telecom, Inside Contactless, and NXP, Via Licensing hopes to enhance the value of a combined patent license to those companies creating products based on this technology.”

A wide range of related technical specifications published by ISO, ETSI, and the NFC Forum are covered by the NFC patent pool agreement.

The list of technical specifications covered by the NFC joint patent pool is updated from time to time as additional specifications are adopted by standards organizations. Any entity owning patents that may be deemed essential to NFC is invited to submit its patent for evaluation by an independent expert with a view toward contributing its essential patents to the pool license.

Noncompliant NFC–related technologies, such as smart cards, are not covered by the NFC pool license.